Granting Access to the Analytics Dashboard

In a fresh installation, you will be able to access the Analytics dashboard if you have any of the following user roles:

• Administrator
• Developer
• Workflow Editor
• Specialist
• Operator
• Advanced User
• Analytics User

The "Analytics user" role

The Analytics User user role is a special-purpose role whose main purpose is to allow access to the Analytics dashboard. Holders of this role have full view and edit access to the dashboard.

These are the menus that the role has full access to:

• Home Page
  • Resolve Actions Express LIVE
  • Self Service Portal
• Insight
  • Audit Trail
  • Incident History
  • Analytics